Shipping policy

Please be aware that Thrumicbeauty cannot be held responsible or liable for any issues once your order has been shipped. This includes lost, stolen, delayed, or damaged packages.

We are also not responsible for any errors made by the carrier or incorrect shipping information provided. If you have filled out the shipping details incorrectly, please contact us immediately at info@thrumicbeauty.com.

Please be aware that we are a small Canadian brand and all orders are subject to Canada Post's shipping rates, which are determined by your location during the checkout process. We do not have any control over these rates. If you encounter any issues, we kindly ask you to reach out to Canada Post directly using the tracking page for your order.